Privacy Policy

Information on how we collect, use, and protect your personal data at Casa Rei.

1. Introduction

At Casa Rei Technology & Services LLC, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your information when you visit our website, make purchases from our store, or contact our support team.

2. Information We Collect

We collect information you provide directly to us in the following ways:

  • Contact Forms and Support Tickets: We collect your name, email address, transaction/order ID (optional), and the content of your message.
  • Admin Data: For the control panel, we collect the credentials of authorized users (username and encrypted password).

3. How We Use Your Information

We use the collected information to:

  • Respond to your questions, support requests, and send service confirmations.
  • Process payment transactions on our e-commerce site securely.
  • Maintain and improve the operation and security of our website.

4. Payment Processing (Stripe and Third Parties)

For purchases made in our store, payments are processed through Stripe. Casa Rei does not collect, process, or store your credit or debit card data. All payment information is handled directly by Stripe in accordance with their own privacy policy.

If you select a product sold in partner stores (Amazon, Etsy, PayPal), you will be redirected to those independent platforms. We are not responsible for the privacy policies of third-party websites.

5. Cookies and Sessions

We use essential cookies and PHP sessions for the basic operation of the website, such as maintaining the selected language and verifying access credentials for the admin control panel.

6. Your Rights

You have the right to request access, rectification, or deletion of your personal data stored in our system. To exercise these rights, please contact us at [email protected] or [email protected].